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CUCM Hunt Pilot Queuing No answer timer

vojtech.koukal
Level 1
Level 1

Hi,

 

I have a setup with CUCM 10.5(2) using a hunt group with broadcast algorithm.

 

I enabled queing on the hunt pilot and set the "When no hunt members answer, are logged in, or registered" option and set the destination and CSS appropriately.

My concern is about the "When no hunt members answer" portion of the settings. 

Is there any way to set the No answer timer for this? From my test I see that by default it is about 60 seconds, but I cannot find a way to alter it.

 

Thank you

 

Vojtech

 

1 Accepted Solution

Accepted Solutions

Dennis Mink
VIP Alumni
VIP Alumni

i havent got cucm in front of me, but isnt there a setting on the huntgroup, or hunt pilot that says :hunt group reversion timeout, or something along those lines?

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View solution in original post

3 Replies 3

Dennis Mink
VIP Alumni
VIP Alumni

i havent got cucm in front of me, but isnt there a setting on the huntgroup, or hunt pilot that says :hunt group reversion timeout, or something along those lines?

Please remember to rate useful posts, by clicking on the stars below.

Thanks Dennis, I feel like total idiot to overlook this. I was looking only at the Hunt pilot but this RNA settings is in Line group level.
Thanks again

thats OK mate, that is what the community is for. glad i could help you out

Please remember to rate useful posts, by clicking on the stars below.