Hi guys,
I was testing out the call pickup group in a hunt pilot I created. I applied the pickup group I created to the hunt pilot. I also had set the pickup group (to the pickup group I created) on each DN- for the purpose of the test I just used 2 DNs. When I tested the set up it worked as expected... But then I realized that each time I rang one of the DNs it would use the pickup group. e.g.
The hunt pilot number is 5555
Phone 1 is 5556
Phone 2 is 5557
I want the pickup group only to apply when the hunt pilot number is used. If I rang 5556 or 5557 the other phone is alerted of the call pickup - which I dont want!
I thought by just selecting <none> in the call pickup field in both DNs (5556, 5557) and only applying the pickup group to the HP (5555) that the problem would be solved? However when I do this the call pickup does not work at all then. Oddly enough, if I leave the call pickup group selected in one of the DNs (besides the HP number) it works? I am using one physical IP Phone and one soft IP communicator for the purpose of this test. I enabled the call pickup (with the pickup group I created) on both the physical phone (5557) and the HP(5555). It seems to work this way but it doesnt seem right?
Any suggestions... If it does not make sense let me know and I will try explain a bit better.
