I have had a request to enable inbound caller ID's for management staff phones to be displayed as a name on the internal phones.
I can't see that this is something that is possible straight out of the box but maybe something that could be configured as a phone service maybe?
Inbound Caller Maybe and XML service? - Resolves (Phone subscribed for services)
09 7856 5656 => Cisco ISR => CUCM8.6 => Looks up 09 7856 5656 = John Smith => Forwards name to Mangers phone = John Smith
Does anyone have any examples or information on the feasability of this ?
Solved! Go to Solution.
You cannot do that natively in CUCM. The caller name has to be provided by the telco. The only alternative to that is to use TCL script that will do a lookup on the gateway. You can contact Paolo Bevilacqua. He has a "number to name" script that does this on the gateway.
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