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CUCM Live monitoring active calls

gdossantos1
Level 1
Level 1

Hi all, 

I didn't find anything to monitoring live calls in CUCM 11.5
Is there anything that could at least allow me to  list all calls that have been made by each phone?

Thanks, 

5 Replies 5

Jaime Valencia
Cisco Employee
Cisco Employee

There is no native way in CUCM or RTMT to have access to active calls that are in the system.

You usually use CAR to see what calls have been made, and traces to troubleshoot anything that happened to a call.

HTH

java

if this helps, please rate

Dennis Mink
VIP Alumni
VIP Alumni

Call detail records, CDR are the closest you will get

Please remember to rate useful posts, by clicking on the stars below.

Hello gdossantos,

If the signaling inside your enviroment is mostly SIP you might want to try inside RTMT > Voice/Video > Real Time Data.

That's the closest solution I could think off regarding your requirement.

Regards, Jaime.

PTS
Spotlight
Spotlight

You can check out the 3rd party application "MARS CUCM Wallboard" which has a feature to see/monitor live calls in CUCM phone extensions.

Please refer attached document on the application.

For more details you can write to info@parsec-tech.com