CUCM Phone Contacts

[Jason Pennell]

Hello all,

I have a customer that wants to know if contacts can be imported into CUCM or somehow linked to CUCM so the caller ID can match that contact for an incoming call and display that contact's name, kinda how a cell phone does.  Here is the scenario...

Normally if a call comes in from the PSTN and into CUCM and over to a phone it will display the telephone number and the name of the person calling, but if the person calling is from a company it may show something like...

555-867-5309

ABC Inc.

The customer would like to be able to somehow create a contact that says Jenny Gump - 555-867-5309 so that way when they receive a call from 555-867-5309 that his IP Phone will override the Telco Caller ID and display the following.... 

555-867-5309

Jenny Gump

Possible?  Any ideas?

Thanks in advance for any help!

[Commsouth Infocom]

Hi Jason,

It is possible using the 3rd party Phone Directory Applications. Please check out this:

http://www.commsouth.com/downloads/PhoneApplications_XMLServices_Brochure_EN.pdf

http://www.commsouth.com/UCC-Applications.php

Also attached a data sheet for your reference.

Regards,

Prasana Kumar (prasana@commsouth.com)

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