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gunnbrady
Beginner

CUCM - Phone display showing Private

                   The customer previously had the phone display as Unkown and now it is showing up as Private.  Has anyone seen this before and is there a parameter that would change this?  They have 1 curcuit that does not display ANI and the calls come in as Anonymous.

6 REPLIES 6
paolo bevilacqua
Hall of Fame Master

You can check debug isdn q931 on that circuit for the details.

It is actually a T1 CAS and we are not getting ANI on this circuit but I do see this call coming in as anonymous.

jeremiah88
Enthusiast

What does your serial interface config look like?

Sent from Cisco Technical Support iPhone App

iftikharsyed_2
Beginner

Can you please give  detail of the issue? is the phone displaying showing word "Private" on idle state of it shows private when call rings on the phone?

if this only with one phone, better to check the privacy setting of phone.

It displays on the phone when it gets an inbound call.

gunnbrady
Beginner

This started happening after we implemented survivability on the Gateway.

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