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CUCM PSTN Hunt

shaijal.allipra
Level 1
Level 1

I have a product support team and they have following requirement

If some one dial DID XXXXX it has to route to On call person cell number -> if that person didn't answer then it has to go to another person-> if no one answer then voicemail 

 

Since this is PSTN and we don't have control, I don't think any feasible solution we can provide.

is there any way to achieve this

 

CUCM -  11.5

CUC 11.5

2 Replies 2

Use single number reach configuration.



Response Signature


Single number Reach with a Hunt Pilot will do the trick in my book.