CUCM security password recover on a UCS c220

[Oussama.bachiri]

Hello i'm trying to recover my security password on my cucm v10

but there a step saying that i have to insert a CD ,

i have a C220 where the hell i will insert this CD so i can recover it???? its confusing there is no disk drive on C220!!!!

Thanks & Best Regrads,

[Aaron Harrison]

Hi

Your CUCM is a virtual server, so you have to attach/detach a virtual CD.

You can attach any ISO image to the server, or probably selecting 'install/upgrade vmware tools' and setting it to 'interactive' will do it. You can then cancel the vmtools install - it basically just attaches the vmtools CD to the Virtual Machine.

Aaron

[Oussama.bachiri]

thanks for the reply, i will try to attach an iso image to the CD and see if that will work, if not where i can find "install/upgrade vmware tools", and one more thing if you lay alow do i need to reboot my CUCM after reseting the security password

Thanks aaron

[Terry Cheema]

Yes you will need to reboot the CUCM cluster(if you have more than one servers) after changing the security password.

Version 10 specific ref:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/cucos/10_0_1/CUCM_BK_C2F2626C_00_cucm-os-admin-guide-100/CUCM_BK_C2F2626C_00_cucm-os-admin-guide-100_chapter_010.html#CUCM_TK_R280FDB4_00

n	You must reset each node in a cluster after you change its security password. Failure to reboot the nodes causes system service problems and problems with the Cisco Unified Communications Manager Administration windows on the subscriber nodes. -Terry

[Aaron Harrison]

Hi

Vmtools is in the vSphere client; right click the VM name/Guest/Install VMware Tools.

IME you don't really need to restart the servers, but I believe it's best practice to do so. The most important thing is that you do it on ALL servers in the CUCM cluster.

Aaron

[Oussama.bachiri]

Thanks man

[Aaron Harrison · Accepted solution]

No problem.

Aaron

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