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CUCM sound similar to "Tryout or Trial"

s.sitthichai
Level 1
Level 1

I have new installation CUCM, Unity Connection and Voice gatway.

Calling from PSTN heard similar words "Tryout or Trial" while call connected. It can call normally but will hear sound every 5 sec.

Voice gateway have FXO ports. It occur with many ports. I tried to map FXO port to Unity connection (IVR) or directly to extension number but still hear such sound.

Please see the attached file for sound. Thanks.

https://www.dropbox.com/sh/9qgdjyq637j3rpx/AAA6KvTfWYfF5IP1eGLjPgRwa?dl=0

2 Replies 2

Rajan
VIP Alumni
VIP Alumni

Hi,

From the attached file, it does not sounds like anything signalled by CUCM. COuld you please provide the complete call flow for this call and what are the components involved. Is this happening on all calls or only while calling specific numbers and whether only on calls through specific ports?

Thanks

Rajan

Hi Rajan

This is a flow:

Mobile/home--->FXO--->Unity connection--->Extension number

Mobile/home--->FXO--->Extension number

Both case same issue. It occur with many FXO ports and every call. Calling (outside) will hear that sound after call connected.

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