03-26-2014 06:35 AM - edited 03-16-2019 10:15 PM
Hello All, i have to upgrade my CUCME from 7.1 to 8.6 but once i reboot the router no phone is getting registered to the new CUCME.
All phones are getting registration rejected and a below log message is coming on the console:
%IPPHONE-6-REG_ALARM: 24: Name=SEPXXXXXXXXXXXX Load= SCCP11.8-5-2S Last=Phone-Reg-Rej
i am not sure what i am missing here.
03-26-2014 06:53 AM
can you capture the debug ephone register and paste it here during registration process
03-26-2014 07:24 AM
cant do that as it is production and there are 350 phone.
is there another way ?
03-26-2014 08:09 AM
Hi
Could you prl give me few details
1. what is the router model number where you have installed the cucme
2. Are you facing issue with all the phone if not any model specific phone or randomly with any phone
3. however if issue with a few phone then the debug ephone register will only generate logs for any new registration so it should not give any issue with the router utilization
4. can you share the cme router config
RC
http://ciscotroubleshoot.blogspot.com/
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