03-20-2013 02:22 AM - edited 03-16-2019 04:21 PM
Hi,
Can anyone tell me if the upgrade of the cucm from 8.5 to 8.6 or 9.0 is free or I need to purchase something?
By the way, I have a smartnet that covers my cucm 8.5 installed on a MCS server
Thx in advance
Ihssan
03-20-2013 02:31 AM
Hi,
For Call Manager minor upgrade from 8.5 to 8.6 , u need to have Valid ESW contract.
For Call Manager major upgrade 8.x to 9.x, u need to have ESW along with UCSS contract.
regds,
aman
03-20-2013 02:37 AM
yes for 8.6 , it is ok if you have ESW
for 9.x, you can order an upgrade from ur partner or it'll be ok if you have UCSS
Regards
Haitham
03-20-2013 02:57 AM
Thank you guys
Ihssan
03-20-2013 03:14 AM
Hi,
You need to have ESW contract as well for UCSS to order.
After u place the order, u would get PAKs through e-delivery.
Please rate the posts.
regds,
aman
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