01-26-2017 02:13 PM - edited 03-17-2019 09:19 AM
Hey Hi folks,
Would like to know the way of solving this issue. I have 2 Cisco UCS Servers with VmWare 6.0 installed and licensed. I have 1 standalone cluster (1Pub + 2 Subscriber). In Packaged CCE, I received notification VMTools out of date for CUCM Publisher and CUCM Subscriber-1.
Refer this URL: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuq16307/?referring_site=bugquickviewclick
Referred to google and installed vmtools by
Still the problem remains.
Please suggest folks!
regards,
Ritesh Desai.
01-27-2017 01:42 AM
Hi Ritesh,
Please check the following bug
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCux90747/?reffering_site=dumpcr
Also, since you have already tried the following, if the issue persists i would recommend opening a TAC SR as in some cases it needs to be fixed via root access:
Go to the EXSi where the server is located, make a right click on server that you want to install the VMtool, go to the "Guest" option and select the "Install/upgrade VMware Tools".
After the virtual machine is restarted go the CUCM CLI where you installed the tools and run the "utils vmtools refresh" command.
HTH
Manish
01-31-2017 09:33 AM
Thanks Manish,
It has resolved the issue. Will draft the process for future reference...
regards,
Ritesh Desai.
01-31-2017 07:38 PM
Thanks for updating the post.
Manish
11-28-2019 01:39 AM
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