Solved: Re: Cucme direct to SIP gateway connection doesnt work - Page 2

PETER MARTLAND · ‎09-16-2012

Can anyone assist, I have a call manager express version 8.6 IOS 15.1.4T and i am trying to connect directly to a Gamma provided SIP gateway in the UK. The config looks ok, debugs indicate calls hitting our router but dont get any ringing??

My questions, firstly is this a supported setup I am using config guides from version 4 CME??

Secondly, any assistance with the debugs.

thanks in advance.

chrysostomos1980 · ‎09-18-2012

The transode is not assosiated yet

About Trnasoding:

voice-card 0

no dspfarm

dsp services dspfarm

!

sccp local GigabitEthernet0/0

sccp ccm 172.28.6.200 priority 1 version 7.0

sccp

!

sccp ccm group 1

associate ccm 1 priority 1

associate profile 1 register Trans

!

dspfarm profile 1 transcode

description ***** Transcoder *****

codec g729r8

codec g729abr8

codec g729ar8

codec g711alaw

codec g711ulaw

maximum sessions 5

associate application SCCP

no shut

!

telephony-service

sdspfarm units 1

sdspfarm tag trans

sdspfarm transcode sessions 4

!

no sccp

sccp

Please rate all useful posts Regards Chrysostomos ""The Most Successful People Are Those Who Are Good At Plan B""

chrysostomos1980 · ‎09-18-2012

Ok

*Its a PSTN number the 02079930678?

*Remove the g729

*Did you try this command?

*Under sip-ua config add the below command if you have issues to dial any pstn number

calling-info pstn-to-sip from number set <-calling number->

Need the sip-ua register status

Please rate all useful posts Regards Chrysostomos ""The Most Successful People Are Those Who Are Good At Plan B""

PETER MARTLAND · ‎09-18-2012

this is our new approved SIP number 02079930678

not tried the calling info

sip-ua register status

DL-VG#sh sip-ua register status

Line peer expires(sec) registered P-Associ-URI

================================ ========== ============ ========== ============

0 20001 2 no

02079626001 20005 2 no

02079626011 20017 2 no

02079626014 20019 2 no

02079626016 20023 30 no

02079626017 20025 179 no

02079626019 20027 169 no

02079626020 20029 169 no

02079626027 20033 169 no

02079626030 20035 4 no

02079626034 20037 1 no

02079626042 20042 1 no

02079626047 20046 177 no

02079626052 20050 177 no

02079626053 20052 177 no

02079626054 20054 14 no

02079626055 20056 14 no

02079626057 20058 14 no

02079626058 20060 9 no

02079626061 20066 164 no

02079626062 20068 20 no

02079626063 20070 171 no

02079626064 20072 165 no

02079626065 20074 6 no

02079626071 20082 168 no

02079626072 20084 168 no

02079626073 20086 11 no

02079626079 20094 11 no

02079626080 20096 20 no

02079626081 20098 25 no

02079626082 20100 173 no

02079626093 20108 173 no

02079626098 20114 174 no

6001 20004 2 no

6011 20016 2 no

6014 20018 2 no

6016 20022 30 no

6017 20024 30 no

6019 20026 169 no

6020 20028 169 no

6027 20032 169 no

6030 20034 4 no

6034 20036 4 no

6042 20041 1 no

6047 20045 177 no

6052 20049 177 no

6053 20051 177 no

6054 20053 177 no

6055 20055 14 no

6057 20057 14 no

6058 20059 14 no

6061 20065 9 no

6062 20067 20 no

6063 20069 171 no

6064 20071 171 no

6065 20073 165 no

6071 20081 168 no

6072 20083 168 no

6073 20085 19 no

6079 20093 11 no

6080 20095 20 no

6081 20097 25 no

6082 20099 173 no

6093 20107 173 no

6098 20113 20 no

6601                             20115      174          no
DL-VG#sh sip-ua register status
Line                             peer       expires(sec) registered P-Associ-URI
================================ ========== ============ ========== ============
0                                20001      2            no
02079626001                      20005      2            no
02079626011                      20017      2            no
02079626014                      20019      2            no
02079626016                      20023      30           no
02079626017                      20025      179          no
02079626019                      20027      169          no
02079626020                      20029      169          no
02079626027                      20033      169          no
02079626030                      20035      4            no
02079626034                      20037      1            no
02079626042                      20042      1            no
02079626047                      20046      177          no
02079626052                      20050      177          no
02079626053                      20052      177          no
02079626054                      20054      14           no
02079626055                      20056      14           no
02079626057                      20058      14           no
02079626058                      20060      9            no
02079626061                      20066      164          no
02079626062                      20068      20           no
02079626063                      20070      171          no
02079626064                      20072      165          no
02079626065                      20074      6            no
02079626071                      20082      168          no
02079626072                      20084      168          no
02079626073                      20086      11           no
02079626079                      20094      11           no
02079626080                      20096      20           no
02079626081                      20098      25           no
02079626082                      20100      173          no
02079626093                      20108      173          no
02079626098                      20114      174          no
6001                             20004      2            no
6011                             20016      2            no
6014                             20018      2            no
6016                             20022      30           no
6017                             20024      30           no
6019                             20026      169          no
6020                             20028      169          no
6027                             20032      169          no
6030                             20034      4            no
6034                             20036      4            no
6042                             20041      1            no
6047                             20045      177          no
6052                             20049      177          no
6053                             20051      177          no
6054                             20053      177          no
6055                             20055      14           no
6057                             20057      14           no
6058                             20059      14           no
6061                             20065      9            no
6062                             20067      20           no
6063                             20069      171          no
6064                             20071      171          no
6065                             20073      165          no
6071                             20081      168          no
6072                             20083      168          no
6073                             20085      19           no
6079                             20093      11           no
6080                             20095      20           no
6081                             20097      25           no
6082                             20099      173          no
6093                             20107      173          no
6098                             20113      20           no
6601                             20115      174          no

chrysostomos1980 · ‎09-18-2012

I dont see that your sip trunk is registered

You have first to register your sip trunk

i dont know if you have any credentials for the sip registration

if you register only a number then first you have to register this number and then try any calls

Example:

ephone-dn 597

number 22552578962

description SIP Main Number registration

preference 1

Also numbers that you dont want to try for rregistration you have to config the below

Example:

ephone-dn 4 dual-line

number x.x.x.x no-reg primary

Please rate all useful posts Regards Chrysostomos ""The Most Successful People Are Those Who Are Good At Plan B""

PETER MARTLAND · ‎09-18-2012

I originally set this number as a phone i have re-done this and it does not register. All the info i was give was an IP address and a number stating no username or password to register.

new output from sip-ua register status

02079930678 20117 18 no

chrysostomos1980 · ‎09-18-2012

Hi

So its not register at all

You dont have a support from the other end?

Also did you have a routing for their network?

ip route

Please rate all useful posts Regards Chrysostomos ""The Most Successful People Are Those Who Are Good At Plan B""

PETER MARTLAND · ‎09-18-2012

not at all, i still get ringing on my phone?

The only routing issue is we run CCME on interface g0/0 and internet on g0/1

default route 0.0.0.0 to g0/1

internal phone routes 172.28.0.0 g0/0

if you understand. One of my original thought was because we are routing it was not getting to the phone but we get ring tone from the phone.

PETER MARTLAND · ‎09-18-2012

is it a registration failure

Sep 19 15:03:10: //-1/xxxxxxxxxxxx/SIP/Error/act_register_send_msg_failure: Send Error to 87.238.219.194:5060 for transport UDP
Sep 19 15:03:10: //58683/000000000000/SIP/Error/ccsip_api_register_result_ind: Message Code Class 4xx Method Code 100 received for REGISTER
Sep 19 15:03:10: //58683/000000000000/SIP/Error/sipSPIRegPthruProcessResponse: Error NO RPCB

Sep 19 15:03:12: //-1/xxxxxxxxxxxx/SIP/Error/HandleUdpSocketWrites: Send failed errno 261
Sep 19 15:03:12: //-1/xxxxxxxxxxxx/SIP/Error/act_register_send_msg_failure: Send Error to 87.238.219.194:5060 for transport UDP
Sep 19 15:03:12: //58684/000000000000/SIP/Error/ccsip_api_register_result_ind: Message Code Class 4xx Method Code 100 received for REGISTER
Sep 19 15:03:12: //58684/000000000000/SIP/Error/sipSPIRegPthruProcessResponse: Error NO RPCB

Sep 19 15:03:12: //-1/xxxxxxxxxxxx/SIP/Error/act_register_send_msg_failure: Send Error to 87.238.219.194:5060 for transport UDP
Sep 19 15:03:12: //58685/000000000000/SIP/Error/ccsip_api_register_result_ind: Message Code Class 4xx Method Code 100 received for REGISTER
Sep 19 15:03:12: //58685/000000000000/SIP/Error/sipSPIRegPthruProcessResponse: Error NO RPCB

Sep 19 15:03:15: //-1/xxxxxxxxxxxx/SIP/Error/HandleUdpSocketWrites: Send failed errno 261
Sep 19 15:03:15: //-1/xxxxxxxxxxxx/SIP/Error/act_register_send_msg_failure: Send Error to 87.238.219.194:5060 for transport UDP
Sep 19 15:03:15: //58686/000000000000/SIP/Error/ccsip_api_register_result_ind: Message Code Class 4xx Method Code 100 received for REGISTER
Sep 19 15:03:15: //58686/000000000000/SIP/Error/sipSPIRegPthruProcessResponse: Error NO RPCB

Sep 19 15:03:15: //-1/xxxxxxxxxxxx/SIP/Error/act_register_send_msg_failure: Send Error to 87.238.219.194:5060 for transport UDP
Sep 19 15:03:15: //58687/000000000000/SIP/Error/ccsip_api_register_result_ind: Message Code Class 4xx Method Code 100 received for REGISTER
Sep 19 15:03:15: //58687/000000000000/SIP/Error/sipSPIRegPthruProcessResponse: Error NO RPCB

Sep 19 15:03:15: //-1/xxxxxxxxxxxx/SIP/Error/act_register_send_msg_failure: Send Error to 87.238.219.194:5060 for transport UDP
Sep 19 15:03:15: //58688/000000000000/SIP/Error/ccsip_api_register_result_ind: Message Code Class 4xx Method Code 100 received for REGISTER
Sep 19 15:03:15: //58688/000000000000/SIP/Error/sipSPIRegPthruProcessResponse: Error NO RPCB

Sep 19 15:03:15: //-1/xxxxxxxxxxxx/SIP/Error/act_register_send_msg_failure: Send Error to 87.238.219.194:5060 for transport UDP
Sep 19 15:03:15: //58689/000000000000/SIP/Error/ccsip_api_register_result_ind: Message Code Class 4xx Method Code 100 received for REGISTER
Sep 19 15:03:15: //58689/000000000000/SIP/Error/sipSPIRegPthruProcessResponse: Error NO RPCB

chrysostomos1980 · ‎09-18-2012

Yes its a registration failure

I Believe that the other end blocking this registration

Can u contact them?

Please rate all useful posts Regards Chrysostomos ""The Most Successful People Are Those Who Are Good At Plan B""

ADAM CRISP · ‎09-18-2012

Did you resolve this issue ?

PETER MARTLAND · ‎09-18-2012

no not yet speaking to provider?

ADAM CRISP · ‎09-18-2012

OK. Good - was going to say that the SIP Service Provider should be helping you with this.

chrysostomos1980 · ‎09-19-2012

Hi pmartland

Did the provider found the problem?

Please rate all useful posts Regards Chrysostomos ""The Most Successful People Are Those Who Are Good At Plan B""

PETER MARTLAND · ‎09-19-2012

I did raise it with the provider and within 2 minutes we had a resolution. Our internet provision was using an 887 router there was a known bug for 887 routers and g729 calls to CUCME. I am still looking for the bug ID as this is so specific but the resolution is an upgrade of the ADSL to the very latest version of software. The engineer informed me that this was a modification in the SIP packet that was rejected by the ADSL router and thats why we got ringing but no call setup following.

Upgrade resolved the issues.

thanks for all your advice and assistance with this, i will be using and assisting more often on the forums in future.

chrysostomos1980 · ‎09-19-2012

hi pmartland's

you are always Welcome

Glad to hear that your problem get solved

My advice is to use this forum more often because here you will find thousands experts to assist you with any issues that you will have

ALso pls check this tread as answered in order to help other guys in the near feature which may have the same issue with you to read this tread and solve also their problem

Regards

chrysostomos

Please rate all useful posts Regards Chrysostomos ""The Most Successful People Are Those Who Are Good At Plan B""