Cucme direct to SIP gateway connection doesnt work

[PETER MARTLAND]

                   Can anyone assist, I have a call manager express version 8.6 IOS 15.1.4T and i am trying to connect directly to a Gamma provided SIP gateway in the UK. The config looks ok, debugs indicate calls hitting our router but dont get any ringing??

My questions, firstly is this a supported setup I am using config guides from version 4 CME??

Secondly, any assistance with the debugs.

thanks in advance.

[chrysostomos1980]

The transode is not assosiated yet

About Trnasoding:

voice-card 0

no dspfarm

dsp services dspfarm

!

sccp local GigabitEthernet0/0

sccp ccm 172.28.6.200 priority 1 version 7.0

sccp

!

sccp ccm group 1

associate ccm 1 priority 1

associate profile 1 register  Trans

!

dspfarm profile 1 transcode 

description ***** Transcoder *****

codec g729r8

codec g729abr8

codec g729ar8

codec g711alaw

codec g711ulaw

maximum sessions 5

associate application SCCP

no shut

!

telephony-service

sdspfarm units 1

sdspfarm tag trans

sdspfarm transcode sessions 4

!

no sccp

sccp

[chrysostomos1980]

Ok

*Its a PSTN number the  02079930678?

*Remove the g729

*Did you try this command?

*Under sip-ua config add the below command if you have issues to dial any pstn number

calling-info pstn-to-sip  from number set <-calling number->

Need the sip-ua register status

[PETER MARTLAND]

this is our new approved SIP number 02079930678

not tried the calling info 

sip-ua register status

DL-VG#sh sip-ua register status

Line                             peer       expires(sec) registered P-Associ-URI

================================ ========== ============ ========== ============

0                                20001      2            no        

02079626001                      20005      2            no        

02079626011                      20017      2            no        

02079626014                      20019      2            no        

02079626016                      20023      30           no        

02079626017                      20025      179          no        

02079626019                      20027      169          no        

02079626020                      20029      169          no        

02079626027                      20033      169          no        

02079626030                      20035      4            no        

02079626034                      20037      1            no        

02079626042                      20042      1            no        

02079626047                      20046      177          no        

02079626052                      20050      177          no        

02079626053                      20052      177          no        

02079626054                      20054      14           no        

02079626055                      20056      14           no        

02079626057                      20058      14           no        

02079626058                      20060      9            no        

02079626061                      20066      164          no        

02079626062                      20068      20           no        

02079626063                      20070      171          no        

02079626064                      20072      165          no        

02079626065                      20074      6            no        

02079626071                      20082      168          no        

02079626072                      20084      168          no        

02079626073                      20086      11           no        

02079626079                      20094      11           no        

02079626080                      20096      20           no        

02079626081                      20098      25           no        

02079626082                      20100      173          no        

02079626093                      20108      173          no        

02079626098                      20114      174          no        

6001                             20004      2            no        

6011                             20016      2            no        

6014                             20018      2            no        

6016                             20022      30           no        

6017                             20024      30           no        

6019                             20026      169          no        

6020                             20028      169          no        

6027                             20032      169          no        

6030                             20034      4            no        

6034                             20036      4            no        

6042                             20041      1            no        

6047                             20045      177          no        

6052                             20049      177          no        

6053                             20051      177          no        

6054                             20053      177          no        

6055                             20055      14           no        

6057                             20057      14           no        

6058                             20059      14           no        

6061                             20065      9            no        

6062                             20067      20           no        

6063                             20069      171          no        

6064                             20071      171          no        

6065                             20073      165          no        

6071                             20081      168          no        

6072                             20083      168          no        

6073                             20085      19           no        

6079                             20093      11           no        

6080                             20095      20           no        

6081                             20097      25           no        

6082                             20099      173          no        

6093                             20107      173          no        

6098                             20113      20           no        

6601                             20115      174          no      
DL-VG#sh sip-ua register status
Line                             peer       expires(sec) registered P-Associ-URI
================================ ========== ============ ========== ============
0                                20001      2            no        
02079626001                      20005      2            no        
02079626011                      20017      2            no        
02079626014                      20019      2            no        
02079626016                      20023      30           no        
02079626017                      20025      179          no        
02079626019                      20027      169          no        
02079626020                      20029      169          no        
02079626027                      20033      169          no        
02079626030                      20035      4            no        
02079626034                      20037      1            no        
02079626042                      20042      1            no        
02079626047                      20046      177          no        
02079626052                      20050      177          no        
02079626053                      20052      177          no        
02079626054                      20054      14           no        
02079626055                      20056      14           no        
02079626057                      20058      14           no        
02079626058                      20060      9            no        
02079626061                      20066      164          no        
02079626062                      20068      20           no        
02079626063                      20070      171          no        
02079626064                      20072      165          no        
02079626065                      20074      6            no        
02079626071                      20082      168          no        
02079626072                      20084      168          no        
02079626073                      20086      11           no        
02079626079                      20094      11           no        
02079626080                      20096      20           no        
02079626081                      20098      25           no        
02079626082                      20100      173          no        
02079626093                      20108      173          no        
02079626098                      20114      174          no        
6001                             20004      2            no        
6011                             20016      2            no        
6014                             20018      2            no        
6016                             20022      30           no        
6017                             20024      30           no        
6019                             20026      169          no        
6020                             20028      169          no        
6027                             20032      169          no        
6030                             20034      4            no        
6034                             20036      4            no        
6042                             20041      1            no        
6047                             20045      177          no        
6052                             20049      177          no        
6053                             20051      177          no        
6054                             20053      177          no        
6055                             20055      14           no        
6057                             20057      14           no        
6058                             20059      14           no        
6061                             20065      9            no        
6062                             20067      20           no        
6063                             20069      171          no        
6064                             20071      171          no        
6065                             20073      165          no        
6071                             20081      168          no        
6072                             20083      168          no        
6073                             20085      19           no        
6079                             20093      11           no        
6080                             20095      20           no        
6081                             20097      25           no        
6082                             20099      173          no        
6093                             20107      173          no        
6098                             20113      20           no        
6601                             20115      174          no       

[chrysostomos1980]

I dont see that your sip trunk is registered

You have first to register your sip trunk

i dont know if you have any credentials for the sip registration

if you register only a number then first you have  to register this number and then try any calls

Example:

ephone-dn  597

number 22552578962

description SIP Main Number registration

preference 1

Also numbers that you dont want to try for rregistration you have to config the below

Example:

ephone-dn  4  dual-line

number x.x.x.x no-reg primary

[PETER MARTLAND]

I originally set this number as a phone i have re-done this and it does not register. All the info i was give was an IP address and a number stating no username or password to register.

new output from sip-ua register status

02079930678                      20117      18           no       

[chrysostomos1980]

Hi

So its not register at all

You dont have a support from the other end?

Also did you have a routing for their network?

ip route

[PETER MARTLAND]

not at all, i still get ringing on my phone?

The only routing issue is we run CCME on interface g0/0 and internet on g0/1

default route 0.0.0.0 to g0/1

internal phone routes 172.28.0.0 g0/0

if you understand. One of my original thought was because we are routing it was not getting to the phone but we get ring tone from the phone.

[PETER MARTLAND]

is it a registration failure

Sep 19 15:03:10: //-1/xxxxxxxxxxxx/SIP/Error/act_register_send_msg_failure: Send Error to 87.238.219.194:5060 for transport UDP
Sep 19 15:03:10: //58683/000000000000/SIP/Error/ccsip_api_register_result_ind: Message Code Class 4xx Method Code 100 received for REGISTER
Sep 19 15:03:10: //58683/000000000000/SIP/Error/sipSPIRegPthruProcessResponse: Error NO RPCB

Sep 19 15:03:12: //-1/xxxxxxxxxxxx/SIP/Error/HandleUdpSocketWrites: Send failed errno 261
Sep 19 15:03:12: //-1/xxxxxxxxxxxx/SIP/Error/act_register_send_msg_failure: Send Error to 87.238.219.194:5060 for transport UDP
Sep 19 15:03:12: //58684/000000000000/SIP/Error/ccsip_api_register_result_ind: Message Code Class 4xx Method Code 100 received for REGISTER
Sep 19 15:03:12: //58684/000000000000/SIP/Error/sipSPIRegPthruProcessResponse: Error NO RPCB

Sep 19 15:03:12: //-1/xxxxxxxxxxxx/SIP/Error/act_register_send_msg_failure: Send Error to 87.238.219.194:5060 for transport UDP
Sep 19 15:03:12: //58685/000000000000/SIP/Error/ccsip_api_register_result_ind: Message Code Class 4xx Method Code 100 received for REGISTER
Sep 19 15:03:12: //58685/000000000000/SIP/Error/sipSPIRegPthruProcessResponse: Error NO RPCB

Sep 19 15:03:15: //-1/xxxxxxxxxxxx/SIP/Error/HandleUdpSocketWrites: Send failed errno 261
Sep 19 15:03:15: //-1/xxxxxxxxxxxx/SIP/Error/act_register_send_msg_failure: Send Error to 87.238.219.194:5060 for transport UDP
Sep 19 15:03:15: //58686/000000000000/SIP/Error/ccsip_api_register_result_ind: Message Code Class 4xx Method Code 100 received for REGISTER
Sep 19 15:03:15: //58686/000000000000/SIP/Error/sipSPIRegPthruProcessResponse: Error NO RPCB

Sep 19 15:03:15: //-1/xxxxxxxxxxxx/SIP/Error/act_register_send_msg_failure: Send Error to 87.238.219.194:5060 for transport UDP
Sep 19 15:03:15: //58687/000000000000/SIP/Error/ccsip_api_register_result_ind: Message Code Class 4xx Method Code 100 received for REGISTER
Sep 19 15:03:15: //58687/000000000000/SIP/Error/sipSPIRegPthruProcessResponse: Error NO RPCB

Sep 19 15:03:15: //-1/xxxxxxxxxxxx/SIP/Error/act_register_send_msg_failure: Send Error to 87.238.219.194:5060 for transport UDP
Sep 19 15:03:15: //58688/000000000000/SIP/Error/ccsip_api_register_result_ind: Message Code Class 4xx Method Code 100 received for REGISTER
Sep 19 15:03:15: //58688/000000000000/SIP/Error/sipSPIRegPthruProcessResponse: Error NO RPCB

Sep 19 15:03:15: //-1/xxxxxxxxxxxx/SIP/Error/act_register_send_msg_failure: Send Error to 87.238.219.194:5060 for transport UDP
Sep 19 15:03:15: //58689/000000000000/SIP/Error/ccsip_api_register_result_ind: Message Code Class 4xx Method Code 100 received for REGISTER
Sep 19 15:03:15: //58689/000000000000/SIP/Error/sipSPIRegPthruProcessResponse: Error NO RPCB

[chrysostomos1980]

Yes its a registration failure

I Believe that the other end blocking this registration

Can u contact them?

[ADAM CRISP]

Did you resolve this issue ?

[PETER MARTLAND]

no not yet speaking to provider?

[ADAM CRISP · Accepted solution]

OK. Good - was going to say that the SIP Service Provider should be helping you with this.

[chrysostomos1980 · Accepted solution]

Hi pmartland

Did the provider found the problem?

[PETER MARTLAND]

I did raise it with the provider and within 2 minutes we had a resolution. Our internet provision was using an 887 router there was a known bug for 887 routers and g729 calls to CUCME. I am still looking for the bug ID as this is so specific but the resolution is an upgrade of the ADSL to the very latest version of software. The engineer informed me that this was a modification in the SIP packet that was rejected by the ADSL router and thats why we got ringing but no call setup following.

Upgrade resolved the issues.

thanks for all your advice and assistance with this, i will be using and assisting more often on the forums in future.

[chrysostomos1980]

hi pmartland's

you are always Welcome

Glad to hear that your problem get solved

My advice is to use this forum more often because here you will find thousands experts to assist you with any issues  that  you will have

ALso pls check this  tread as answered in order to help other guys in the near feature which may have the same issue with you to read this tread and solve also their problem

Regards

chrysostomos