CUCMver9. Backup issue

himdobriyal1 · ‎06-01-2015

I am using CUCM ver 9 and using network backup. From Last week i am getting error "TAR file not created" and it seems the full backup is not completed.

Please advice.

Jaime Valencia · ‎06-01-2015

Make sure you have enough space, and try a manual backup to see at which point it fails.

HTH

java

if this helps, please rate

Andrew West · ‎06-01-2015

At what point is it failing?

Are you using DNS or IP addresses in your backup device?

himdobriyal1 · ‎06-02-2015

IP

Marcelo Morais · ‎06-01-2015

Hi himdobriyal1,

beyond what Jaime Valencia and Andrew West already said ... before a Manual Backup, remove all the old backups from the destination folder.

Hope this helps.

himdobriyal1 · ‎06-02-2015

this is remote site so not possible to do manual back as well virtual environment do not support tape drive i guess. Moreover i did google and got to kknow drf service need to restart but not sure that it would be correct to do it in live environment

Marcelo Morais · ‎06-02-2015

Hi himdobriyal1,

try to point the Manual Backup for you local computer ( In http://<CUCM-IP-Addr>/drf/Backup > Backup Device) ... just for a test.

In http://<CUCM-IP-Addr>/ccmservice > Tools > Control Center - Network Services > select the CUCM > restart the following services (it could be done in live environment):

Cisco DRF Master

Cisco DRF Local

Hope this helps.