Cisco Unity Connection version: 10.5.2.18900-15.
When logging in, I receive this:
The last backup of Cisco Unity Connection failed.
When checking DRS history, I get this:
|2019-10-18-03-00-46.tar||NETWORK||Wed Oct 23 03:00:04 EDT 2019||ERROR||SCHEDULED - CiscoCUCS-SFTP-Sched||10.5.2.18900-15||PLM,CUC,CONNECTION_MESSAGES_UNITYMBXDB1,CONNECTION_DATABASE,CONNECTION_GREETINGS_VOICENAMES,CONNECTION_HTML_NOTIFICATION|
If I am reading this correctly, the backups ran with an error but the backups of the modules ran. When I check the current status for the error message I see this:
ERROR: Backup Completed... Unable to start backup because there are no local agents connected. This may be due to Master or Local Agent being down.
When navigating to CUC Serviceability > Tools > Service Management, I do not see Master or Local Agent like in CUCM.
How do I activate the Master and Local Agent for Unity Connection?
Solved! Go to Solution.
you will need to navigate to Cisco Unified Serviceability. Tools --> Control Center - Network Services. Choose your server and scroll down to the end. You should then see the two services under Backup and Restore Services. I recommend if you need to start the services to do it from the CLI.