06-01-2012 06:00 PM - edited 03-16-2019 11:27 AM
Hi all,
I've installed an ISM on the 2911 router, and try to install the application on the ISM, and got the following error (10.255.83.111 is my PC and runs as an FTP server).
cfd-westney-cme#service-module ism0/0 install url ftp://cisco:cisco@10.255.83.111/CiscoFile/cue-vm-k9.SPA.sme.8.6.1.pkg
Proceed with installation? [no]: yes
%Error: Couldn't open ftp://*****:*****@10.255.83.111/CiscoFile/cue-vm-k9.SPA.sme.8.6.1.pkg.install.sre
Execution of script cue-vm-k9.SPA.sme.8.6.1.pkg.install.sre failed, installation aborted
On the FTP server the log said this file can not be found, but I am see the file on the FTP directory, and from the router itself I can transfer the files from the FTP server to the router flash.
Can someone please shed some lights on?
Thanks,
David
06-02-2012 04:40 PM
Can you trying specifying the 'script' keyword in the install command?
service-module ism0/0 install url ftp://cisco:cisco@10.255.83.111/CiscoFile/cue-vm-k9.SPA.sme.8.6.1.pkg script cue-vm-k9.SPA.sme.8.6.1.pkg.install.sre
06-03-2012 02:23 AM
I try that and still got the same error.
08-02-2012 07:28 AM
Any update on this?
I'm having exactly the same issue with my installation on the ISM-SRE-300 module.
Cheers
Oli
08-02-2012 11:53 AM
Can you reach FTp server from router? Are all files present ?
08-02-2012 02:05 PM
You may need to download the language package file also, and check if Service Engine card is compatible with CME version or not
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/compatibility/cuecomp.htm
Dat
08-02-2012 02:24 PM
I setup a local FTP server and download all the necessary files on it, then I could download/ install the application on the CUE without any problem. Of course, a language package is required for the installation.
05-27-2019 10:45 PM
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