12-06-2015 08:39 AM - edited 03-17-2019 05:08 AM
Is there any different licenses used for CUE when it is used with CUCM ? Currently we are using CUE with CME and now we want to use CUE with CUCM but when i am trying to run following commands , i am getting errors given below--
VM(config-jtapi)> ctiport 28001
Operation not allowed with current installed license
VM> show ccn status ccm-manager
Operation not allowed with current installed licens
CUE version 8.X and CUCM version 7
Do i need to donwload seperate Licenses for CUCM in CUE ? If yes then what is name of licenses ?
If i do not need to download sepeate licenses then can i just switch CME to CUCM call agent in CUE ?
12-06-2015 10:29 AM
can you please share output of "show software license". if it showing CME then what you will need is License for CCM
Br,
Nadeem Ahmed
PS: Please rate all useful post.
12-06-2015 01:28 PM
Hi there,
+5 to Nadeem for his thoughts here!
Just thought I would add that the "license" limitation/restriction did change with the release of CUE 7.1(x)
Configuring the Call-Agent
Beginning with Cisco Unity Express version 7.1 and the use of CSL licenses, the call agent is no longer determined by the license.
However, you must configure the call agent by selection whether you are using Cisco Unified CME or Cisco Unified Communications Manager, using one of the two following methods:
•During the post-installation process
•After the service module boots up using the call-agent command
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_1/Licensing/Using_CSL.html#wp1091982
Cheers!
Rob
12-06-2015 07:15 PM
Madhav,
If your CUE is 8.x and its integrated with CUCM.
The command is as simple as "call-agent ccm".
+5 to Nadeem and Rob for a detailed explanation.
Here is a document CUE/CUCM/JTAPI integrtion for your reference:
http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unity-express/60002-ccm-cue-config.html
Case study link for CUE/CUCM:
http://www.cisco.com/c/en/us/support/docs/unified-communications/unity-express/116060-cue-jtapi-tshooting-00.html
-Regards,
Kevin
12-06-2015 08:02 PM
Hi Kevin/Rob/Nadeem,
Just to make sure that i got it correctly. In my case, there is no need to have new licenses for CUCM in unity. All i just need to change the call agent in unity express via "call-agent ccm" command . Correct ?
12-06-2015 08:56 PM
Hi Madhav,
Yes your Right. You would not require any license if your using CUE 8.X.
-Regards,
Kevin
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