09-15-2011 10:20 AM - edited 03-16-2019 07:00 AM
I am having an issue with a new 2951 and a ISM-SRE-300-K9. They were shipped seperately so I added it, and since then I have reseated it as well to verify. It shows up in the show diag, and is configurable/configured, but I cannot session to it, and it shows out of service.
Sep 14 14:20:06.543: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration
Request
#ser ism0/0 sess
Trying 10.73.140.10, 2195 ...
% Destination unreachable; gateway or host down
Molycorp-CCME2951#service-module is
Molycorp-CCME2951#service-module isM 0/0 statu
Service Module is Cisco ISM0/0
Service Module supports session via TTY line 195
Service Module is trying to recover from error
Service Module heartbeat-reset is enabled
Service Module is in fail open
Service Module status is not available
Module resource information:
CPU Frequency: 1068 MHz
Memory Size: 493 MB
Disk 0 Size: 3908 MB
No install/uninstall in progress
Localstore Info - (0 apps)
=====================
Retrieving localstore information
This line
"Service Module is trying to recover from error"
Will change to
"Service Module is waiting for registration message"
!
interface GigabitEthernet0/0
description Connection for both voice and data to 3750x
no ip address
duplex full
speed 1000
service-policy output AutoQoS-Policy-Trust
!
interface GigabitEthernet0/0.201
encapsulation dot1Q 201
ip address 10.73.101.10 255.255.255.0
!
interface GigabitEthernet0/0.240
encapsulation dot1Q 240
ip address 10.73.140.10 255.255.255.0
h323-gateway voip interface
h323-gateway voip bind srcaddr 10.73.140.10
!
interface ISM0/0
description cue is initialized with default IMAP group
ip unnumbered GigabitEthernet0/0.240
ip virtual-reassembly
service-module fail-open
service-module ip address 10.73.140.11 255.255.255.0
service-module ip default-gateway 10.73.140.10
vlan-id dot1q 240
exit-vlan-config
!
!
ip route 10.73.140.11 255.255.255.255 ISM0/0
I am also trying to do an install via the CCME
service-module ISM 0/0 install url ftp://cisco:cisco@10.10.10.2/cue/cue-installer.SPA.sme.8.6.1
%Error: Couldn't open
ftp://*****:*****@10.10.10.2/cue/cue-installer.SPA.sme.8.6.1.install.sre
Execution of script cue-installer.SPA.sme.8.6.1.install.sre failed, installation aborted
That usually means your FTP server isn't started or your directory isn't setup correctly, but I use freeftpd and I can access it via CUCM without issue.
It is a brand new card, but I have a hard time thinking its DOA especially since it shows up in the show diag and is configurable.
Any help or suggestions appreciated.
Thanks,
Mac
09-15-2011 01:12 PM
Resolved the issue - an oversight the router was being configured 'off network' and the interface that was associated to the ISM was down down since it was vlaned I was using another interface to communicate and the ISM module needs the interface associated to be active also.
07-18-2012 02:41 PM
hi mac ,
having the same issue with a 2900 series router running ISM module .
can you send an example config so i compare mines . thanks
here is a sample config
interface Loopback0
ip address 10.1.2.1 255.255.255.252
!
interface ISM0/0
ip unnumbered Loopback0
service-module fail-open
service-module ip address 10.1.2.2 255.255.255.252
service-module ip default-gateway 10.1.2.1
!
ip route 10.1.2.2 255.255.255.255 ISM 0/0
Regards ,
Chris Henderson
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