We have deploy CME+CUE, and wanna use CUE to provide Auto Attendant.
CUE is version 8.6.1, Script editer also 8.6.1.
Requirement:user who dila in from PSTN portal number will transfer to CUE AA.
1.AA script play a welcome prompt
2.Dial extension, press 1 for reception, can retry 3 times.
We found "dial-by-extension menu" can dial extension and provide menu option at the same time.
Configure "dial-by-extension menu" sub-parameter like blew:
Set total timeout is 60s, but after the menu prompt 3s we hear the timeout prompt. and after 3s haer timeout prompt.
circulate 3 times. Is odd i think. we wanna if user not input any number after 60s hear the timeout prompt.
I try to modify "Timeout" to 10~60, it still every 3s hear the timeout prompt.