Hi,
Hi have the following setup for a client:
CME 4.1 with CUE 3.2.1 running an AA script.
Everything works fine except for the following:
Someone dials the AA number, selects an option (in this case the HQs option), the call is connected to the HQs and the HQs person realizes that the call is, after all, to be placed to one of the other options from AA script.
HQs person transfers the call back to where it came (AA number) selects the correct option, establishes a connection with the correct person but when they press the transfer key again this call gets disconnected thus making the transfer inoperable.
Could this be related to the configured transfer mode under ccn subsystem sip?
By default, in this version, it is "bye-also". Already tried changing this to attended and semi-attended with no satisfactory results.
Any feedback on this would be highly appreciated.
Regards,
Pedro Marques