Cisco Community
English
Register
Welcome Cisco Designated VIP 2021 Class in the 10th Year Anniversary of the Program -- CHECK THE LIST
Register
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Walkthrough Wednesdays
299
Views
0
Helpful
0
Replies
Highlighted
RAUL GONZALEZ CALVO
Beginner
Beginner
‎02-19-2013 08:55 AM
‎02-19-2013 08:55 AM

cueac 8.6 I can only see one call in queue

Hello, I have a CUEAC 8.6.2.11 and CUCM 8.6.2-22900. I have configured several queues, and I see the CTI ports, and cti route point registered correctly and I have enough cti ports.

The problem is tha I can  only see one queued, the following call give ring tone to the caller, but I can see the call in the queue until I answered the call in queue. Is indiferent in the queue the call is, although I call to another queue , I will not see this call until answer the other call in queue.

Anyone kwow what could be the problem?

Thanks in advance

Regards, Raul

Labels:
0 Helpful
Reply
0 REPLIES 0
Latest Contents
Leveraging SBCs to Empower a Changing World of Collaboration...
Created by ciscomoderator on 01-21-2021 10:48 AM
0
0
0
0
Meet the Authors Event - Leveraging SBCs to Empower a Changing World of Collaboration (Live event – Tuesday, 16th, 2020 at 10:00 a.m. Pacific / 1:00 p.m. Eastern / 7:00 p.m. Paris) This event will have place on Tuesday 16th, February 2020 at 10hrs PD... view more
Journey to Webex app from Jabber and Webex Meetings // techn...
Created by azoupas on 01-18-2021 01:03 PM
0
0
0
0
Dear all,   on January 25th and 26th, we're hosting a Technical Enablement Workshop which will guide you through the steps involved in updating your organisation from Jabber and/or Meetings to Webex App. Very useful for partners and for customers t... view more
Finesse access via Azure Web Proxy
Created by tbeverly on 01-13-2021 07:28 PM
0
0
0
0
We would like to use Azure web proxy for remote users and personal laptops. Does anyone have experience with configuring UCCX/Finesse to use web proxy?
Jabber Multi-Factor Authentication
Created by Anil Sharma on 01-13-2021 05:14 PM
0
0
0
0
hi Team, we are planning to deploy Multi-Factor Authentication for Jabber. The main requirement is to use MFA over internet (MRA).Is it possible to deploy MFA just for MRA and don't touch impact any on-prem existing setup?Can someone please guide on ... view more
Calling Collaboration Experts: Cisco Champion 2021 Applicati...
Created by aalesna on 01-07-2021 01:02 PM
0
0
0
0
Looking to expand your professional network? Interested in gaining an edge with exclusive technology insights? Engage with Cisco experts, share feedback on products and connect with peers from across the globe. Cisco Champion 2021 applications are open fo... view more
Content for Community-Ad