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Customized Conference Now on CUCM 11.5

faraz1234
Level 1
Level 1

CUCM 11.5

Hi,

We have uploaded the customized prompt for conference now  and changed to  customized prompt from default main greeting but  CUCM still playing the default CUCM conference now prompt.We have check marked to override the default greeting.Also we have made sure customized prompt are uploaded in correct format(as per MOH standard),also restarted the IPVMSA service on all servers but still the same.

We also tried to change the default CUCM conference now with other system default prompts(example:Invalid Pin) but still the same issue.

Please let me know if you have come across this issue.

2 Replies 2

Rajan
VIP Alumni
VIP Alumni

Hi Faraz,

Did you upload the customized announcement in  Media Resources -> Announcements and selecting the default announcement ?

HTH

Rajan

Pls rate all useful posts

Hi Rajan,

That is the correct step you mentioned above..