Customized Greeting message from CUE

[techguy]

How can i accomsplish the following task

Lets say if someone will call my E1 number which is terminated on H323 gateway c2951 (NM-CUE 8.6) connected to CUCM 7.1. There is option to dial 1 to direct specific department dial 2 to direct any else department on my greeting message.

Is this hardware specific feature or software specific???

[Jonathan Schulenberg]

It's a software feature provided by the Unity Express Auto Attendant. The Unity Express Design Guide has a section that explains the feature and its limitations.

Configuring Cisco Unity Express 8.6 Using the GUI. Auto Attendant starts on page 151.

Cisco Unity Express Guide to Writing and Editing Scripts for 7.0 and Later Versions

[techguy]

hi,

I have 2 sites connected with CUCM. I have one nm-cue 7.1 at one site which is connected to CUCM 7.1. I created two AutoAttendant with different call-in-number. One AA for local router is working but the other one for remote router is not working, It is showing busy tone.

Any idea