DB service is down, after changing the security password CSCth87452

[ROBERT SCHUKNECHT]

Hi,

today i got aware of Bug-ID CSCth87452 with the above Title. Does anybody know if this bug is fixed in CUCM/CUC Version 9.1.1(a)? The Fixed-In INformation tells about some 8.X and 1.0.X Version, but nothing about 9.X Versions.

Any help is welcome!

/Robert

[Jaime Valencia · Accepted solution]

It doesn't show here

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/9_1_1/CUCM_BK_RD7D4696_00_release-notes-for-cisco-unified_chapter_0101.html

But I also don't see 9.X as affected

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[Rob Huffman]

Hi Robert,

Java is most correct here (+5). This bug manifested in 8.0 & early 8.5 builds only.

CSCth87452 - DB service is down, after changing the security password

Description

:
A Cisco DB service will not start after changing security password.
:
Observed  on CUCM  / Unity Connection servers running 8.0.x version and when  security password is changed via console using password recovery  procedure.
:
Contact Cisco TAC to implement the work around.

Details

First Found in:                          (2)

8.0(3),8.5(0.96041.3)

Status:

Fixed

Last Modified:

May 23,2013

Fixed in:                          (5)

8.5(1.10000.26),8.5(0.98000.9),8.5(0.98000.17)

8.0(3.22018.1),1.0(0.98000.42)

Product:

Cisco Unified Communications Manager (CallManager)

Platform:

Dependent

Severity:

2 - severe

Cheers!

Rob

"go easy...step lightly...stay free " 

- The Clash

[ROBERT SCHUKNECHT]

Java, Rob,

if i did understand you correctly 9.1.1(a) should not be affected. What makes me unsure is that 1.0(0.98000.42) is explicitly mentioned as a Fixed Version. This makes me think that not all Versions above 8.5 will have the fix.

/Robert

[Rob Huffman · Accepted solution]

Hi Robert,

I have never seen this in any release beyond the two listed 8.0 &

8.5(0) builds so I really don't think there is any reason to worry. And

I'm the ultimate "Paranoid" when it comes to this stuff

The  1.0(0.98000.42) would be an internal only Cisco overnight

build as per the .98xxx in the versioning so it doesn't reflect

anything that should be running out in the enterprise.

I've scoured the forums here for anybody hit by this that wasn't

running the versions I listed above and there were none.

Cheers!

Rob

"go easy...step lightly...stay free " 

- The Clash