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Beginner

Dead Air at the starting of the call..

We have a weird situation when we receive a call via PSTN caller does not hear initially..Then we hear a busy tone and once we drop the call. We get ringback again and we connect and could continue the conversation. We have folloing setup..

CM (4.1.3)---H323--Cisco 2851--PSTN (ISDN PRI). We are running 12.4.12 on the 2851 router.. Any clue would be helpfull..

3 REPLIES 3
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Beginner

Check the voip dial peers on 2851 that sends calls to CUCM servers. It seems like call is not connecting via first choice.

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Beginner

Check to see if you have a dial-peer with direct-inward-dial statement (for onestage incoming dialing)

Under dialpeers, sometimes it helps to put the "NO VAD" statement. VAD sometimes causes pauses for incoming calls.

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It turned out to be a QoS misconfiguration for the signalling traffic, which was causing the call setup issues.. It is fixed now.. Thanks any ways..

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