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Chris Campbell
Beginner

Debugging blf and presence

I am using CME/CUCME 12 and 8861 phones with 12.6.1.  The blf functionality works for a while, and then stops working.  Lights are off when a line is in use, and on others sometimes don't go out after someone hangs up the call.  Rebooting the phones or re-registering them gets them working properly for a while, but then they start acting weird again.

 

I'm going to upgrade phone software and see if that helps, but how I can debug the presence service on the router?

 

thank you!

 

 

 

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