07-13-2013 03:46 PM - edited 03-16-2019 06:21 PM
Dear Experts......
I am in the situation where one of my user wants one telephone line to be reserved for him so never found the telephone lines busy .... i know how to route analog line to particular extension directly without any AA or IVR but how to do it with outgoing calls...
I dont want any extra digit to be dialed by the user not even any PIN........... any help will be really appreciated...its urgent please
Regards
Salman
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07-13-2013 07:27 PM
Ok, then its just a matter of creating a route pattern only that user can reach, CSS and partitions, basic stuff
what GW protocol??
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07-13-2013 05:49 PM
Start by mentioning what you have to work with...
CUCM??? CME???
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07-13-2013 07:03 PM
hi jaime........sorry i forget to mention i have CUCM 8.5
Regards
Salman
07-13-2013 07:27 PM
Ok, then its just a matter of creating a route pattern only that user can reach, CSS and partitions, basic stuff
what GW protocol??
Sent from Cisco Technical Support iPad App
07-13-2013 07:35 PM
Hi Jaime thanks for quick reply..... okay if i am correct should i use specific partition let say " test " and assign it to user extension and also configure route-pattern into the same partition.....???? is it soo??? i am using H.323 for GW ............. but i can change GW protocol if we have better option with another protocol.....
Regard
Salman
07-14-2013 02:06 PM
If using h323, just configure a prefix in the route pattern and create a dial peer using that port that matches that prefix so only those calls use it.
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07-14-2013 06:54 PM
Hi Jaime
First thanks alot really appreciate it .......... but Jaime as i told you before that i dont want my user to dial any extra digit ......... if i use any prefix for instance i use route pattern...." 9.054XXXXXX" where 9 is prefix my user if want to dial a number 0541234567 he has to dial 9 before the real number each time isn't ? if so then i dont want my user to dial 9 before real number i need such trick that he dials in a normal way but that call should always be routed through the define analog trunk.
Thanks again
Regards
Salman
07-15-2013 07:56 AM
Once again, that's why you configure the prefix in the route pattern, so it's done there without user intervention.
HTH
java
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