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519
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Dedicate PRI channel for specific caller

splatterbug
Level 1
Level 1

OK gang looking for some help. My client said "a Cisco person" told them this was easily done but I have never heard of it. Can the capability be programmed in the Call Manager of a specific user at Client X (In this case three individuals) always being guaranteed an available channel in there one PRI to dial out on ? Can you dedicate a channel to s specific number or IP addr of a phone? Thanks!

5 Replies 5

Chris Deren
Hall of Fame
Hall of Fame

Yes, you can configure multiple trunk groups on the controller and assign them to different dial-peer, etc, couple of similar threads:

https://supportforums.cisco.com/message/3459345#3459345

https://supportforums.cisco.com/message/3215734#3215734

HTH, please rate all useful posts!

Chris

Thanks I believe that is what I was looking for!

Also, is there a way to gove certain users priority over other users to use a trunk?

You can look into MLPP feature of CUCM.

HTH,

Chris

Bingo, that looksl ike what they want! Thanks!