I know this seems like a trivial question, but is there a method for tracking down who changed an IP Phone background and when? I have already checked the TFTP logs using RTMT and browsed TFTP File Management on the server (CUCM 7.1(3)) but do not believe it was done this way.
If this suspect used the Cisco Phone Designer, it is possible my password has been compromised.
I determined that my phone was incorrectly set as the primary user device under the mobility configuration in an end user account. I found the user who was making changes by browsing the CCMIP service logs and searching for my phone's MAC address.
we have recently announced a new Webex Events service with a best-in-class virtual event experience that is video-centric, intelligent, and simple to use.
Some highlights (features of new Webex Events that were not there with existing/c...
The purpose of this document is to present the different troubleshooting steps to take when some service from the Cisco IM & Presence Service Server have not started gracefully.
The States of a service
The IM&P ...
This event had place on Tuesday 20th, April 2021 at 10hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees learned how to use ...
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Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is th...
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I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...