cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1001
Views
5
Helpful
4
Replies

Device Package version compatibility with CUCM version

marco_81
Level 1
Level 1

Hi all,

i have CUCM v_11.5.1.10000-6 , as a best practice i want to install last firmware version from dev pack cmterm-devicepack11.5.1.18121-1.cop.sgn.

Is this cop compatible for CUCM 11.5.1.10000-6?

 

thanks for help

4 Replies 4

Go through Readme File.

 

Screen Shot 2020-07-28 at 2.49.28 PM.png

 

 



Response Signature


Hi Nithin,

thanks for reply, yes i went through README file so i suppose the compatibility is fine in my case.

My issue is that upgrading from CUCM_11.5.1.10000 to 11.5.1.XXXXX fails. These are test i performed in my local lab:

1) upgrading from 11.5.1.10000 (without any cmtem-devicepack on board) to 11.5.1.14900-11 or to 11.5.1.13900-52 works fine

2) upgrading from 11.5.1.10000 (with cmterm-devicepack11.5.1.18121-1.cop.sgn on board) to 11.5.1.14900-11or 11.5.1.13900-52 fails with error:

 

*ERROR* Error executing "Insert into GatewayLayout ( enum, tkProduct, lev1Header, lev2Header, slotPosition, tkMGCPSlotModule, tkMGCPVic, endPointFormatString, tkDeviceProtocol ) values (189268, 36749, 'Module in Slot 0', 'Subunit', 0, 12017, 12082, 'AN<mac>', 0 )": [Informix][Informix ODBC Driver][Informix]Missing key in referenced table for referential constraint (informix.tk_gatewaylayout_tkmgcpslotmodule).|<LVL::Debug>

 

So i suppose there is some device in cmterm-devicepack is distrupting the upgrade process

Thanks for helpfull reply.

Finally upgrading to 11.5.1.18900-97 will be the choise under TAC suggestion.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: