07-17-2017 08:57 AM - edited 03-17-2019 10:48 AM
If I turn off or unplug a phone, call manager does not show the device as unregistered for about 30 seconds. If it was shorter, it would be nice.
So a few questions. Is this normal ? Is this controlled by a system parameter ? Is there a reason it takes this long, i.e. srst or ? This is all rather new to me. Thanks,
Note: I want the shorter timeout, since we have 7925s, when they go out of range and go unregistered, I have a voicemail that answers, explaining they are currently out of range. But this timeout just makes the call hang in no mans land while waiting to unregister. Maybe there is a way around this ?
Solved! Go to Solution.
07-17-2017 09:02 AM
I think the keyword you are looking for is "keepalive"
Was about to find a lot of information by googling "cucm device keep alive registration"
Check out the first link- http://www.cisco.com/c/en/us/support/docs/collaboration-endpoints/unified-ip-phone-7900-series/200410-Troubleshoot-IP-Phone-Unregistration-A.html
07-17-2017 09:02 AM
I think the keyword you are looking for is "keepalive"
Was about to find a lot of information by googling "cucm device keep alive registration"
Check out the first link- http://www.cisco.com/c/en/us/support/docs/collaboration-endpoints/unified-ip-phone-7900-series/200410-Troubleshoot-IP-Phone-Unregistration-A.html
07-17-2017 09:30 AM
Yes, Thank you Sean,
07-17-2017 09:51 AM
Bear in mind that changing the keepalive setting is a clusterwide configuration, and you'll be generating more traffic because of that, if you lower the values.
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