We use 0 dial out and ever since we have migrated to sip trunk we get full e.164 DID on all inbound calls. Which means we receive +1<10 digits>
Problem we are having is on call back so if we have a missed call, we need to do edit dial and get rid of + and populate 0 to complete the call,is there a way around this so we can directly dial the number from missed calls?
You always need to mention what you're working with, and not just what you want to achieve.
CUCM?? CME?? version??
First thought, would be to just configure a translation rule to do that, as you get all inbound calls in the same format.
OR, you can configure translation pattern to do that in cucm, so outgoing call hit first at translation pattern and then after manipulation, it should go to route patter.