cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
1017
Views
0
Helpful
4
Replies
jwtechie211
Beginner

Dial "0" for operator set up

Good Day All~

I have several buildings where I want staff to be able to press "0" to call the 'main secretary' in that building.

Fairly new to CUCM- going on 5 years but self trained/vendor trained  and help from this wonderful community. 

CUCM Version 10.5.2

 

I have set up a translation pattern configuration to dial 0 to reach the main office.

 

Translation 0

the partition is set to the phones in the building

the search space is set to CSS for that building

I have Route this pattern checked off 

Under Called Party Transformations I put the secretary's extension (6 digits) into the Called Party Transform Mask field

 

I tested it and it worked.. but is this all I have to do?

I am worried I may have missed something because it seemed to easy.

 

Thank  you in advance

 

 

 

3 ACCEPTED SOLUTIONS

Accepted Solutions
Jaime Valencia
Hall of Fame Cisco Employee

No, that's it, just make sure you match the partition and CSS for each site/building along with the number of the secretary for each site, and that would be it.

The most important part of this setup is just to adjust the CSS and partitions as required.

HTH

java

if this helps, please rate

View solution in original post

Thanks for your quick response!

 

Can I assign a Hunt Pilot number to a Translation Pattern Config as well?

View solution in original post

Jaime Valencia
Hall of Fame Cisco Employee

You can use whatever you want in the called party transformation, assuming it's a valid number you can dial/reach.

HTH

java

if this helps, please rate

View solution in original post

4 REPLIES 4
Jaime Valencia
Hall of Fame Cisco Employee

No, that's it, just make sure you match the partition and CSS for each site/building along with the number of the secretary for each site, and that would be it.

The most important part of this setup is just to adjust the CSS and partitions as required.

HTH

java

if this helps, please rate

View solution in original post

Thanks for your quick response!

 

Can I assign a Hunt Pilot number to a Translation Pattern Config as well?

View solution in original post

Jaime Valencia
Hall of Fame Cisco Employee

You can use whatever you want in the called party transformation, assuming it's a valid number you can dial/reach.

HTH

java

if this helps, please rate

View solution in original post

Thanks!
Create
Recognize Your Peers
Content for Community-Ad