Dial "0" for operator set up

[jwtechie211]

Good Day All~

I have several buildings where I want staff to be able to press "0" to call the 'main secretary' in that building.

Fairly new to CUCM- going on 5 years but self trained/vendor trained  and help from this wonderful community. 

CUCM Version 10.5.2

I have set up a translation pattern configuration to dial 0 to reach the main office.

Translation 0

the partition is set to the phones in the building

the search space is set to CSS for that building

I have Route this pattern checked off 

Under Called Party Transformations I put the secretary's extension (6 digits) into the Called Party Transform Mask field

I tested it and it worked.. but is this all I have to do?

I am worried I may have missed something because it seemed to easy.

Thank  you in advance

[Jaime Valencia · Accepted solution]

No, that's it, just make sure you match the partition and CSS for each site/building along with the number of the secretary for each site, and that would be it.

The most important part of this setup is just to adjust the CSS and partitions as required.

[jwtechie211 · Accepted solution]

Thanks for your quick response!

Can I assign a Hunt Pilot number to a Translation Pattern Config as well?

[Jaime Valencia · Accepted solution]

You can use whatever you want in the called party transformation, assuming it's a valid number you can dial/reach.

[jwtechie211]

Thanks!