Dialing numbers from incoming call lists

[yeow_km]

I have callerID activated from my telco, this enable incoming calls from the PSTN to show the incoming phone numbers.

Currently, for all outgoing calls, we have to dial 9, follow by the phone number that we wish to call.

9XXXX XXXX.

can i configure the CUCM or voice gateway such that my users can automatically dial the phone numbers that they see on the incoming calls lists.

can it be done that the extra 9 for external calls be added to the incoming call phone numbers, so that my users do not have to dial the whole range of phone numbers ??

[yeow_km]

I still can't get the extra 9 to be added in front when i dial numbers from the received calls lists after modifying the translation rules as above.

[Maciej Karpinski]

Hi could you attach a debug isdn q931 for an incoming call?

Sent from Cisco Technical Support iPhone App

[yeow_km]

i dont get anything from the debugging

2911-2#debug isdn q931

debug isdn q931 is              ON.

2911-2#show debugging

The following ISDN debugs are enabled on all DSLs:

debug isdn error is             ON.
debug isdn q931 is              ON.   (filter is OFF)
voip translation-rule
  voip translation debugging is on (Filter is OFF)

[Maciej Karpinski]

First start with turning off all debugs

"undebug all"

then turn on the "debug isdn q931"

after that you will either find the output in the logs or you will have to enter the command "term mon"

To turn everything off agen you enter

term no mon

undebug all

[yeow_km]

VR2911-2#

Jan 25 10:08:31.563: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8  callref = 0x26FA

        Sending Complete

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA9838C

                Exclusive, Channel 12

        Calling Party Number i = 0x4183, '92969890'

                Plan:ISDN, Type:Subscriber(local)

        Called Party Number i = 0xC1, '64166232'

                Plan:ISDN, Type:Subscriber(local)

Jan 25 10:08:31.567: ISDN Se0/0/0:15 Q931: Received SETUP  callref = 0xA6FA callID = 0x0FB8 switch = primary-net5 interface = User

Jan 25 10:08:31.571: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0xA6FA

        Channel ID i = 0xA9838C

                Exclusive, Channel 12

Jan 25 10:08:31.583: ISDN Se0/0/0:15 Q931: TX -> ALERTING pd = 8  callref = 0xA6FA

Jan 25 10:08:44.471: ISDN Se0/0/0:15 Q931: TX -> CONNECT pd = 8  callref = 0xA6FA

Jan 25 10:08:44.511: ISDN Se0/0/0:15 Q931: RX <- CONNECT_ACK pd = 8  callref = 0x26FA

Jan 25 10:08:44.511: %ISDN-6-CONNECT: Interface Serial0/0/0:11 is now connected to 92969890 N/A

Jan 25 10:09:00.215: %ISDN-6-DISCONNECT: Interface Serial0/0/0:11  disconnected from 92969890 , call lasted 15 seconds

Jan 25 10:09:00.215: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8  callref = 0xA6FA

        Cause i = 0x8090 - Normal call clearing

Jan 25 10:09:00.263: ISDN Se0/0/0:15 Q931: RX <- RELEASE pd = 8  callref = 0x26FA

Jan 25 10:09:00.263: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8  callref = 0xA6FA

[Maciej Karpinski]

Ok, the provider seems to be sending the calls as Subscriber and not national.

Would you be able to test an international call to your gateway also and check if the international calls are coming in as international or something else.

Try to change

voice translation-rule 3

rule 1 /\(^.*\)/ /9\1/ type national national

rule 2 /\(^.*\)/ /91516\1/ type international international

to

voice translation-rule 3

rule 1 /\(^.*\)/ /9\1/ type subscriber sunscriber

rule 2 /\(^.*\)/ /91516\1/ type international international

[yeow_km]

finally managed to get it working after changing to type subscriber subscriber.

for IDD calls this is the debug

i can see calling party is International and called party is (local) subscriber.

Jan 26 06:19:40.042: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8  callref = 0x2728
        Sending Complete
        Bearer Capability i = 0x9090A3
                Standard = CCITT
                Transfer Capability = 3.1kHz Audio
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA98382
                Exclusive, Channel 2
        Progress Ind i = 0x8283 - Origination address is non-ISDN
        Display i = 'OVERSEAS'
        Calling Party Number i = 0x1183, '85225793785'
                Plan:ISDN, Type:International
        Called Party Number i = 0xC1, '64166293'
                Plan:ISDN, Type:Subscriber(local)
Jan 26 06:19:40.042: ISDN Se0/0/0:15 Q931: Received SETUP  callref = 0xA728 callID = 0x0FE6 switch = primary-net5 interface = User
Jan 26 06:19:40.050: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0xA728
        Channel ID i = 0xA98382
                Exclusive, Channel 2

[Maciej Karpinski]

Then I guess everything is working for you now or was there anything else that wasn't working?

[yeow_km]

not sure whether the syntax is correct for rule 2.

is it

rule 2 /\(^.*\)/ /91516\1/ type international subscriber  or

rule 2 /\(^.*\)/ /91516\1/ type subscriber international

[Maciej Karpinski · Accepted solution]

The rule should be as I wrote before

rule 2 /\(^.*\)/ /91516\1/ type international international