Dialing User Extension on Inbound Calls on FXO Port

[noorudden]

Hi,

I would like to have a simple configuration where if someone makes an inbound calls to FXO port it should ring and then inbound caller must dial an extension. 

i do not need any Auto Attendant etc.

Using CME 4.0 on router 2921.

Help would be really appreciated.

Thanks

[Nithin Eluvathingal]

You need auto attend.  If you have cue module and required license are available you can make it working . If  don’t  you can do it by Bacd. (Bacd configuration guide mentions below)

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/bacd/configuration/guide/cme40tcl/40bacd.html

[noorudden]

Hi 

please see my config below and error i am getting.

application
service aa1 flash:app-b-acd-aa-3.0.0.2.tcl
paramspace english index 1
param aa-pilot 101
param max-extension-length 3
param number-of-hunt-grps 2
param handoff-string aa1
param dial-by-extension-option 3
paramspace english language en
param max-time-call-rety 200
param call-retry-timer 10
param queue-exit-extension1 201
param service-name queue
paramspace english location flash:
param queue-manager-debugs 1
param menu-timout 6
!
service queue flash:app-b-acd-3.0.0.2.tcl
param queue-len 10
param aa-hunt1 201
param queue-manager-debugs 1
param aa-hunt2 200
param number-of-hunt-grps 2

voice-port 0/0/0
supervisory disconnect anytone
no battery-reversal
cptone GB
timeouts call-disconnect 0
timeouts wait-release 1
connection plar opx 101
impedance complex2
caller-id enable
!
dial-peer voice 1 pots
service aa1
destination-pattern 9T
incoming called-number 101
direct-inward-dial
port 0/0/0

%CALL_CONTROL-6-APP_NOT_FOUND: Application aa1 in dial-peer 1 not found. Handing callid 3 to the alternate app

i dont know why application aa1 is not found yet it is correctly configured.

thanks

[TONY SMITH]

You need to add configuration on the to the voice port for each of your FXO lines, similar to the following but replacing "12345" with your actual internal extension that you want the call routed to.  Inbound call will ring the designated extension and the outside call won't be answered until the extension picks up.

voice-port 0/0/0
connection plar opx 12345

[Nithin Eluvathingal]

But this won't give you option to dial an extension. you need a AA setup  with CUE or BACD.

[noorudden]

yes Nithin is right. i have downloaded the pdf

but can you help me identify the IOS version for C3845-MB router which has cme version above 4.3 because param and application command works minimum with this version and later.

[Roger Kallberg]

You do know that this router platform has past end of life? I would recommend you to get the latest available version of the IOS that has voice functionality in it. If it still possible to download from cisco.com that is.