Hi, i've got an issue on a dialling a particular number from 7960 phones. When i dial a speed dial setup with the number 9121000 i hit the correct route pattern and the the 9 is stripped and an external call is placed to 121000 through my gateway.
if i dial 9121000 manually the call fails, and the 7960 display looks like its attempting to the 4 digit internal number 1210
I can't work out why this would work differently through speed dial and manual dial - any ideas?
thanks in advance for any hints