Hi
Im having an odd dialplan issue.
I have an ISR with a few remote sites. When they call someone, I want to leave the DID number as opposed to the 'head office' number.
I have this working for one set of numbers but not another, and they seem identical to me:
voice translation-rule 1
rule 1 to 12 excluded for the sake of clarity. These rules work perfectly when I call them on the DID - goes straight to the group numbers. Happy.
rule 13 /993179/ /270/ (This works OK - when im called by extension 271 (270 is the 'group number') it leaves 993179
rule 15 /993183/ /310/ (This does not work: When I'm called from 312 it does not leave 993183, but the head office number, 994445)
Here are the 'group' DNs
ephone-dn 19 dual-line
number 270
pickup-group 1
ephone-dn 34 dual-line
number 310
And here are the relevant DNs for the handsets:
ephone-dn 20 dual-line
number 271
pickup-group 1
label MH Saff
nameMH Staff call-forward noan 600 timeout 40
ephone-dn 33 dual-line
number 312
pickup-group 1
label Debs
name Debs
Here are the Dialplan patterns
1-3 excluded for the sake of clarity
dialplan-pattern 4 993179 extension-length 3 extension-pattern 270
dialplan-pattern 5 993183 extension-length 3 extension-pattern 310
Any ideas why this only half works?
