DID to Toll Free

[Richard Moore]

I'm new to CUCM and have, what I think, is an interesting dilimia. I have a user who wants me to setup a local DID number and have it forwarded to an 855 number. I'm think i can use a translation pattern to accomplish this? I was going to setup a DID and forward all calls to the 855 number, but thought there would be a better way.

Please let me know what you guys think the best way to accomplish this!

Thanks

[Rob Huffman · Accepted solution]

Hi Richard,

You can also just create a number under Call Routing > Directory number > Enable

and have it forward from there Very quick & easy.

Or

Create a CTI-Route Point and create/add the directory number and forwarding there.

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

[Chris Deren]

Many options as Rob outlined (+5 my friend).  In addition depending on the protocol used by the GW you can perform the translation directly there and bypass CUCM all together, but GW needs to be running H.323 or SIP not MGCP.

HTH,

Chris

[gengle]

Did this work? I can't get it to connect.

Same issue: DID # I in UCM, need to Forward All to 844 Toll-Free Number.

We dial 9 to get out. I've tried 9844xxxxxxx and 91844xxxxxxx.

Thanks

[Rob Huffman]

Excellent points here Chris! +5 buddy

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

[Richard Moore]

Think I'm going to go with the DN number option.. I can just create the DN and forward from there, correct? I don't have to associate it with a phone.

[Rob Huffman]

Exactly Richard

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

[Richard Moore]

Thanks for the help guys, works perfectly!!