12-29-2016 03:30 PM - edited 03-17-2019 09:04 AM
Dear Friends,
Can you please help me in understanding the difference between RTMT and Smart CallHome?
12-30-2016 10:05 AM
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/9_0/admin/CUCM_BK_C136FE37_00_cisco-unified-serviceability-administration-90/CUCM_BK_C136FE37_00_cisco-unified-serviceability-administration-guide_chapter_0110.html
RTMT is a program you run which connect to your servers to pull traces, counters, etc.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/9_1_1/rtmt/CUCM_BK_C54E214A_00_cisco-unified-rtmt-administration-91/CUCM_BK_C54E214A_00_cisco-unified-rtmt-administration-91_chapter_01.html
12-30-2016 10:43 AM
Yes, But RTMT also sends the alerts thru email and I read CallHome also uses the SMTP to share the information generated by the CUCM. So whats the difference in them?
12-30-2016 02:32 PM
Did you go through the links?
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide