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Different Rings for internal and external calls

junior.beatty
Level 1
Level 1

In CallManager 8.5, is it possible to setup differnet rings for external calls.  Basically what I want to do is to have one ring for internal and two rings for external calls.  Since we are relatively new at Cisco VOIP I have not found a way to do so.  Any information will be appreciated.

1 Reply 1

Payal Bhaduri
Cisco Employee
Cisco Employee

Hi,

Call Classification (OnNet/OffNet)  can be configured on the Route Pattern or gateway device itself. Call Classification indicates whether the call that is routed through this route pattern is considered either off (OffNet) or on (OnNet) the  local network.

So if the ipphone receives a call from a route pattern that is set as OffNet  then there

will be a distinctive ring for the offnet party calling.

You should be able to notice that calls classified as Offnet will have a short ring.

Offnet calls will have two short rings followed by a gap then two short rings and so on.

Onnet calls will have one long ring, followed by a gap, then one long ring .