Hi there,
Just thought I would add this CUC 8.x change
Directory Handler Greeting Can Be Customized
You can record a custom greeting that callers hear when they reach a directory handler. If more than one Cisco Unity Connection language is installed, the greeting can be recorded in multiple languages.
You activate the custom greeting by checking the Use Custom Greeting check box on the Edit Greeting page for a directory handler. When Use Custom Greeting is checked, you can use the MediaMaster on the page to record or upload the custom greeting for the directory handler, and Connection plays the custom greeting to all callers who reach the handler. When Use Custom Greeting is unchecked, Connection plays the system default greeting.
By default, the Use Custom Greeting check box is unchecked, and the behavior is the same as in previous releases—Connection plays the system default directory handler greeting.
As an alternative to recording your own directory handler greeting, the Cisco Unity Tools website offers a zip file containing various prerecorded greetings. To use a prerecorded greeting for a directory handler, download and unzip the file, then choose an individual prompt file to open in the MediaMaster on the Edit Greeting page for the directory handler in Connection Administration. The zip file and instructions that list the recording text and file name for each prompt are available at http://www.ciscounitytools.com/Applications/Unity/AlternateDirectoryHandlerPrompts/AlternateDirectoryHandlerPrompts.html.
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/release/notes/801cucrn.html#wp411833
Cheers!
Rob
