12-04-2006 11:38 AM - edited 03-14-2019 07:04 PM
Is there a way to prevent MOH from running in a conference call? We have a group that holds training via the conferences and occasionally a user will place them on hold and the MOH disrupts the training session.
Thanks in advance for any help.
12-04-2006 02:11 PM
In the service parameters of call manager, check the following....
Suppress MOH to Conference Bridge : This parameter determines whether music on hold (MOH) plays to a conference when a conference participant places the conference on hold. Valid values specify True (the system does not play MOH to the conference when a conference participant presses the Hold button) or False (the system plays MOH to the conference when a conference participant presses the Hold button).
This is a required field.
Default: true.
09-09-2011 06:04 PM
Hi There, any idea how can I disable the MOH in conferences or transfer for a couple of phones? I already have a MOH file in silence used for Hold. But I dont know how for conferences or transfers situation.
Thanks in advance.
A
09-10-2011 04:50 AM
Hi,
You can configure the network moh source to be a silent file for those specific phones that need to stream silence during transfer.
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