02-25-2020 09:07 AM
Hello ,
I am getting "disconnect cause 47" while trying to make PSTN call from jabber or branch office phones , i cant find more information about this error code.
attached the log file.
Thank you for your help.
Regards
02-25-2020 09:33 AM
02-25-2020 11:31 AM
02-26-2020 12:05 AM
Hi Arunajay
thank you for your replay, i checked the device pool between Jabber and pstn gateway everything seems ok ,
FYI i have the same problem with sip Phones in Branch office .
Best regards
02-26-2020 12:47 AM
02-26-2020 04:33 AM
02-26-2020 04:48 AM
Hi Aek,
1 Have you checked MRGL on Phones and GW Page: are you using hardware resources or software resources?
2 Is it working before ?
3 Can you please share router config
02-26-2020 05:18 AM
02-26-2020 05:48 AM
02-26-2020 09:34 PM
Hi
You are using custom cptone then make sure you are using the correct disconnect frequency and cadence. Invalid values might cause abrupt call disconnect like this.
Try to change on port config for testing.
echo-cancel coverage 64
cptone ?
02-27-2020 01:23 AM
HI sandip,
just to clarify the problem is with branch office (where SIP phones are connected to LAN through VPN) and jabber phones .otherwise PSTN calls are working fine from other sites.
Regrads
02-27-2020 04:21 AM
the problem is not at the gateway side for sure , the configuration seems good , the dial-peer 2 forces the codec 711u , CUCM is dropping the call, can you try the early offer and share the the CCM traces with us ?
02-27-2020 07:23 AM
03-02-2020 02:57 AM
02-27-2020 04:22 AM
What codec(s) are being used by the calls which do work?
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