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Rohit Khajuria
Beginner

Discrepancy in CDR Missed Calls Duration

Hi All

 

Thanks in advance !!!

 

I came across a very new and rare issue today and its related to Missed Calls Duration in CDR.

 

When I see the duration, it is showing as 0 seconds but the time difference between Call Start and Call End is more than 3 hours. For Example, a call starts at 3:00 PM with 0 seconds duration, the call end time should show as 3:00 or somewhere near this time, but in CDR it is showing as 7 PM or 8 PM.

 

Is there anyone who can help me with issue ?

3 REPLIES 3
Aeby Vinod
Participant

Interesting, can you attach the CDR report here for such an instance?

Please rate if you find this helpful.

Regards,
Aeby


Please rate if you find this helpful.

Regards,
Aeby

Hi Vinod

 

I have attached the logs for your reference. Please check.

Also, please find attached the images for your reference.

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