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Display caller number instead of name for single call group

esa_fresa
Level 1
Level 1

When a person calls on a cell phone, the visual call pickup notification says "Wireless Caller > Calling_name"

 

Is there a way to display the calling party number instead of just "wireless caller"? I feel like this should be simple, but I google hasn't helped me much

3 Replies 3

Chris Deren
Hall of Fame
Hall of Fame

is this inbound or outbound call to cell phone?

What system, CUCM vs CME?

What PSTN trunk type, SIP trunk, PRI, FXO?

It's an inbound call from a cell phone. We're using CUCM. We just want to change the display to [Calling Number] instead of [Calling Person] for one call group. Phones are SIP, not actually sure on the pstn link.

esa_fresa
Level 1
Level 1

To clarify the question here...

We want the visual notification for a specific Call Pickup Group to show the calling number instead of the caller information. Ex. 123-4567 instead of Wireless Caller.