Display number in outgoing call

[servicios.internos]

Hi!

I need help to find out if it's possible to configure a displayed number eg 5555-551766 (this is a DID configure with num-exp) for outgoing call.

When users make external calls the displayed number is 5555-551700 and when customer wants call back our agents they can use the 5555-551766 number.

I'm trying to fix in 'Calling Party Transformations' in route pattern configuration but it wasn't works.

I put this in the 'Route Patterns' wasn't works.

Next I put this in the 'Directory Number' but still wasn't works.

The version of CUCM is 11.0.1.22900-14

I hope you can help me!

[R0g22]

Can you do a DNA to check where you might be making the change ? Also, if it is a H.323/SIP GW, can you check if there are additional translations there that might be taking effect ?

[servicios.internos]

I don't know how can I do a DNA, can you help me?

[Andrew West]

To get to DNA 

1. IP address of Pub/DNA

2. Pick phone from top menu

3. Enter in a Valid DN

4. Select line

5. Enter number you are dialing