Displaying caller name from SfB via SIP trunk.

[Ilia Alshaev]

Hi, community!

Need help with configuration of CUCM.

When I try to call any DN that registered on CUCM via SfB the called side does see the SfB client number instead of the caller name.

Is it possible to allow CUCM to handle call in the way to recognize caller name instead of DN? If yes, how to do that. Already investigated related parts of sip trunk and sip profile configurations. No changes.

[George Sotiropoulos]

Hello,

Please could you describe how have you set up the SIP-trunk between CUCM and SfB? I usually follow this implementation guide:

https://www.cisco.com/c/dam/en/us/solutions/collateral/enterprise/interoperability-portal/cucm-12-5-skype-business-2019-tcp-appnote-v1-2.pdf

George

[Ilia Alshaev]

Yes. I built the SIP trunk like explained in the guide above with a minor additions specific to our environment.

Still looking for solution. Which part of configuration should I take a look on?
Is that trunk or SIP profile?
How to make a sure does SFB send that information via trunk?