I was on a conference call and I accidentally hit the divert button and it sent the conference call to voice mail and it started recording them. Is that normal behavior? Can I change that so it won't divert live calls to voice mail?
The idivert button immediately diverts calls to voicemail. This is normal and I dont see anything strange. You can remove the idivert soft key from the phones if you dont want this accidentally happening
Please rate all useful posts
Learn, share, save
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.